Answer
A call comes in, your Phone Agent picks up — with its own number and in your company's tone.
webRichtung Phone
Let AI answer your calls
Phone answers calls, uses your business knowledge to respond to questions and summarises conversations for you.
Read the documentation ↗How this application helps you
Respond
Opening hours, processes, frequently asked questions: Your agent responds from your knowledge base — with your knowledge, not guesswork.
Forward
When it matters, it hands over to a human — forwarding when it counts.
Log
Every answered call is then available as a summary in the log — with caller management instead of notes by the phone.
Statistics
Statistics show you your call activity — you know what's going on, without being on the line yourself.
How you shape the way it works
Someone speaks on your behalf on the phone — that's why phone is controllable down to its behavior.
Behavior
The Voice Agent Wizard sets up your agent from your business context — and you determine how it speaks and what it promises. Its instructions remain visible and adjustable for you.
Boundaries
Forwarding is your guardrail: You decide when a human takes over — edge cases remain your call.
Insight
No flying blind: Every answered call is logged and summarized — you can read what was discussed in your name.
Stop
Your agent belongs to you, not the other way around: You can adjust or deactivate it at any time.
Your next step starts here.
Create your account. Access your applications in one place through webRichtung Start.
Register here →