Incoming call
A customer calls with a specific question.
01 Technologically Generated Work Output
webRichtung is the software infrastructure that enables companies to have calls, documents and other clearly defined tasks processed by AI agents – autonomously within their guidelines.
A concrete example
A customer calls with a specific question.
Phone follows your conversation guidelines and recognizes when a human should take over.
— within your guidelinesThe call is then logged as a summary in the record.
Since 2009 digital solutions for companies
3.500+ supported companies
Pay per Use instead of license packages
01
The sensible entry point
Phone answers calls, responds from your company knowledge, transfers when needed and logs every call as a summary in the record.
Documents reads documents, recognizes type, date and amount and makes your inventory searchable by content and meaning.
02
Autonomous, not arbitrary
You determine the purpose, rules, limits and the cases for consultation. Within this framework, AI agents work autonomously – and you can change guidelines or stop execution at any time.
Task, goal, knowledge, rules and limits.
Autonomously within the agreed framework.
03
Proof instead of promises
You shouldn't have to believe us. Take a limited task from your operation and decide based on the result.
No base fee and with 7.5 Credits test budget.
Test with a real call or your own documents.
Only continue using what takes work off your hands in real operation.
A shared foundation
Phone and Documents are independently useful. If you later add more tasks, the modules work with the same company context and the same infrastructure.
View the platform ↗More operational reach
Start with a clearly defined task. Set the rules. Evaluate the result in your own operation.