Buying aligner leads: use your consultation offering to guide the purchase
Consider which aligner concerns your practice wants to discuss and where appointments are available. Connect new enquiries with your actual service.
New aligner enquiries let you introduce your practice’s consultation service to people with questions about tooth alignment. A clear description of that service supports focused purchasing: which concerns do you want to welcome, where do you consult, and which appointments can your team provide? This connects the buying decision directly to your practice.
Register your practice for aligner enquiries
Describe the consultation service before buying
A short internal description could read: “We offer personal conversations about tooth alignment at our practice and organise professional assessment there.” Add the people actually responsible and the appointment options available. This describes your service, not a consultation provided by webRichtung.
Compare it with the starting point supplied. The enquiry includes the personal concern, previous assessment, decision stage, preferred consultation location and contact details in Germany. You can relate first contact to an existing question and explain how your consultation service addresses it.
Account for first questions and repeat consultations
An initial overview: In a hypothetical example, a person wants to discuss a gap and states that no examination has taken place. For purchasing, consider whether your service is intended to welcome these initial questions. Your team can explain its process without confirming aligner treatment in advance.
A fresh discussion after an earlier correction: Another person selects repeat treatment as the concern and mentions an older assessment. Your service should also allow space for a fresh professional consideration of the question. The information contains no previous reports, scans or X-rays.
Both examples open a consultation. They do not describe established suitability. Concern and previous assessment cannot be selected as ordering filters. Plan purchasing around the actual possible range, rather than only a preferred example contact.
Connect the consultation location with your practice
The location refers to where the person would like a consultation. They may choose somewhere other than their home town. What matters for your service is whether they can reach your particular practice and want to use the support offered there.
Choose nationwide Germany or a German postcode with a radius of at least 50 km as the ordering area. Compare this scope with your location and consultation process. A wider area does not automatically create willingness to travel to your practice.
Make appointment planning a shared decision
Discuss purchasing with reception and the clinical team. Reception needs time for new contacts; consultations require real opportunities for personal assessment. Include questions already scheduled for follow-up. This gives you a useful basis for the monthly limit, which caps regular deliveries per calendar month and promises no volume.
Standard enquiries go to no more than three providers. webRichtung sends an exclusive enquiry to one provider only; appointment and treatment decisions remain with the person and the professional assessment required.
Register your practice and prepare the order in webRichtung Customer. The current price appears before a binding order. Introduce your consultation offering personally to new enquirers and give their questions a named point of contact.
Frequently asked questions
Can I select only people with no previous treatment?
No. The concern and previous assessment are enquiry details, not ordering filters. You can choose industry, area, delivery option and monthly limit.
Is the stated location the person's home town?
It is the preferred consultation location in Germany. You discuss travel and the ability to visit your practice personally.
Are clinical reports or images supplied?
No. The person's stated previous assessment is recorded. Reports, scans and X-rays are not supplied. Professional assessment belongs with your practice.